What Is Responsible Gaming?
Responsible gaming means enjoying casino games, cricket betting, and slots as a form of entertainment while staying in full control of your time and money. The vast majority of 1777be players do exactly this — they set a budget, play within it, and treat any winnings as a welcome bonus rather than an expected income. However, for a small number of players, gambling can begin to feel compulsive, and it is important that those players can recognise warning signs early and access the right help quickly.
1777be actively supports responsible gaming not just as a policy obligation, but because the long-term wellbeing of our players is fundamental to who we are as a platform. A player who feels confident, in control, and valued is a player who stays with 1777be for the right reasons. We never want a player to feel pressured to deposit more than they are comfortable with, to chase losses, or to continue playing when they would prefer to stop.
Player Protection Tools
1777be provides a suite of practical tools that allow you to manage your gambling activity directly from your account settings. These tools are available to every registered player at any time and take effect immediately upon activation. You do not need to contact support to use them — they are self-service and accessible around the clock.
How to access these tools: Log in to your 1777be account, navigate to Account Settings, then select the Responsible Gaming tab. All tools listed above are available there. If you need assistance activating any tool, contact our 24/7 support team via live chat or email at
[email protected] and a trained agent will walk you through the process in English.
Recognising Problem Gambling
Problem gambling does not always look like a dramatic crisis. In many cases it develops gradually, and players may not realise how significantly their habits have shifted until the financial or emotional impact becomes difficult to ignore. Being aware of early warning signs is the most effective way to intervene before the problem escalates.
Common signs that gambling may be becoming a problem include:
- Spending more than you planned — regularly exceeding the budget you set for yourself before a session began.
- Chasing losses — placing additional bets after a loss with the intention of recovering the money you have lost, rather than accepting the loss and stopping.
- Gambling with money intended for essential expenses — using funds earmarked for rent, food, utility bills, or family needs to fund gambling activity.
- Lying about gambling activity — being dishonest with family members or friends about how much time or money you spend on 1777be or other gambling platforms.
- Neglecting work, study, or family responsibilities — prioritising gambling sessions over professional commitments, academic obligations, or time with loved ones.
- Feeling anxious or irritable when not gambling — experiencing restlessness, low mood, or preoccupation with gambling when you are not actively playing.
- Borrowing money to gamble — taking loans, using credit, or asking friends and family for money specifically to fund gambling activity.
- Failed attempts to stop or reduce gambling — deciding to stop or cut back but finding yourself unable to follow through on that decision over time.
If any of these signs apply to you: Please stop and reach out. You are not alone, and there is no judgement at 1777be. Contact our support team immediately and ask to activate self-exclusion or a cooling-off period. We will action your request without delay and without requiring any explanation beyond your request.
Self-Assessment Checklist
Use the questions below to honestly assess your current relationship with gambling. If you answer "yes" to two or more of these questions, we strongly encourage you to use our responsible gaming tools or contact the support team for a confidential discussion.
Honest Self-Assessment — answer privately and honestly
Q1
Have you ever spent more money gambling than you originally planned to spend in a single session?
Q2
Have you ever returned to gambling the next day to try to win back money you lost the day before?
Q3
Have you ever used money set aside for household expenses, bills, or essential needs to fund gambling?
Q4
Have you ever felt that you needed to gamble with larger and larger amounts to get the same level of excitement?
Q5
Have you ever hidden your gambling activity or lied to people close to you about how often or how much you gamble?
Q6
Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?
Q7
Have you ever missed work, study, family time, or other important commitments because of gambling?
Q8
Have you ever borrowed money or sold possessions to fund gambling activity?
Two or more "yes" answers? This is a signal worth taking seriously. Activate a time-out or self-exclusion from your account settings right now, or contact our support team via live chat. Our agents are trained in responsible gaming and will treat your situation with complete confidentiality.
Support for Family Members
Problem gambling affects not just the individual but also the people around them — partners, parents, siblings, and close friends. If you are concerned that someone in your household is gambling excessively on 1777be or any other platform, there are steps you can take to help them.
You may contact 1777be support on behalf of a family member to report a concern. We cannot share account details with third parties for privacy reasons, but we can provide general guidance and — where the account holder has given consent — assist with activating account restrictions. If the situation is urgent and involves financial harm or mental health risk, please seek professional support from qualified counsellors in your local area, particularly in major cities such as Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi where mental health services are increasingly accessible.
Contacting Support
If you feel that gambling is affecting your life negatively in any way, the most important step is to reach out. 1777be's responsible gaming support is available 24 hours a day, 7 days a week, in English. No matter what time it is in Bangladesh — day or night — there is a trained agent available to help you.
- Live Chat: Available directly in the platform. Responses typically within 2 minutes. Available around the clock in English at Bangladesh Standard Time (BST, UTC+6).
- Email: [email protected] — include "Responsible Gaming" in your subject line for priority routing to a trained agent.
- WhatsApp: +880 1700-000000 — message us in English at any hour and a support agent will respond promptly.
All responsible gaming enquiries are handled with strict confidentiality. Your account information, the nature of your request, and any personal details you share will not be disclosed to any third party beyond what is strictly required to process your request, as described in the 1777be Privacy Policy.
Tips for Keeping Gambling Enjoyable
Millions of players in Bangladesh enjoy online cricket betting, slots, and live casino games as a fun and responsible part of their leisure lives. The following practical habits help keep gambling in its proper place — as entertainment, not a financial strategy.
- Set a budget before you start — decide the maximum amount you are comfortable losing before you open the platform. Once that amount is gone, your session ends, regardless of how the games have gone.
- Treat losses as the cost of entertainment — approach each session like a night out or a cinema ticket. You are paying for the experience, and any winnings are a bonus, not an entitlement.
- Do not gamble when emotional — avoid playing when you are stressed, upset, tired, or under the influence of alcohol. Emotional states significantly impair decision-making and can lead to bets you would not otherwise place.
- Take regular breaks — set a timer and step away from the screen every 30-60 minutes. Use the session time limit feature in your account to enforce this automatically.
- Never gamble with borrowed money — this is one of the clearest indicators that gambling has moved beyond its proper boundaries. Only ever play with money you can genuinely afford to lose.
- Balance gambling with other activities — make sure that cricket betting and casino games remain one of many leisure interests rather than your primary focus. Sports, family time, social activities, and physical exercise are important counterbalances.
- Use deposit limits proactively — set your monthly deposit limit before you start playing, not after. A limit set in advance reflects your calm, considered judgement rather than a reaction to in-session excitement.
Our Commitment to You
1777be is committed to maintaining a gambling environment that is fair, transparent, and genuinely protective of players who may be at risk. Our responsible gaming policy is reviewed regularly to ensure it reflects current best practice and the real needs of our Bangladeshi player community. We invest in staff training, platform tools, and monitoring systems precisely because we believe that a well-run platform takes player welfare seriously — not just as a legal requirement, but as a fundamental obligation.
We operate on the principle that every player has the right to make informed, voluntary choices about their gambling activity — and our responsibility is to ensure that the tools and information needed to make those choices are always within easy reach. If we ever fall short of that standard, we want to hear from you. Your feedback on our responsible gaming provisions can be submitted directly to [email protected] and is taken seriously by our compliance team.